Consumers can choose to shop responsibly. Just like Chocolat Frey, which has decided to go down this route.

Chocolat Frey procures more than half its cocoa beans through long-term partnerships with local producers’ organisations. These direct relationships give the company the opportunity to get to know the farmers, to build trust, to identify their needs and to provide them with specific support. Chocolat Frey doesn’t just work from far-distant Switzerland, but regularly visits the producers’ countries. This makes it easier for Chocolat Frey’s sustainability team to support the implementation of social projects; in turn, the farmers get to know their customers and learn that they can rely on them. Cooperation is based on the UTZ standard, which promotes adherence to social and ecological criteria and governs payment of a price premium.


Ivory Coast – Necaayo

The village community and representatives of Chocolat Frey gather for the opening of the health centre in Allakro.

Health centre with maternity ward

Chocolat Frey has been buying its cocoa beans direct from the Necaayo Cooperative since 2012. Five hundred growers in the farming community in the south-west of the Ivory Coast currently produce cocoa for Chocolat Frey. They live in little hamlets spread across eight parishes around the village of Allakro, about an hour from the port town of San Pedro.
Chocolat Frey, the Cooperative’s exclusive partner, has financed construction of a health centre with a maternity ward. This has given some 2500 people in the area access to basic medical care. A water pump and solar electricity plant have also been installed, and two houses built for the nurses, midwives and their families. Another project has expanded a school and refurbished the school canteen.

As they travel around the Allakro cocoa plantations, Chocolat Frey’s sustainability team have seen for themselves the effectiveness of the collaboration with Necaayo. The contractual agreements are being fulfilled and the UTZ premiums used as specified by Chocolat Frey. Some uses of the premiums include downpayments on fertilizers and the purchase of modern harvesting equipment.

During their last visit the team learned that the health centre nurse now has a motorcycle. This means he can carry out vaccinations in the communities and can quickly reach any emergencies. This is an example of the long-term effect of Chocolat Frey’s commitment beyond the end of the project and shows the positive effect that direct, long-term partnerships can have on local development.


The Journey of Cocoa Beans

In Ivory Coast thousands of smallholders earn a living growing cocoa. Among them are 500 farmers who produce cocoa beans for Chocolat Frey. The cocoa beans from West Africa have to travel a long way before they are turned into the finest chocolate creations in Switzerland.

We take you on a trip to West Africa. Learn more about the journey of cocoa beans – from Ivory Coast all the way to Chocolat Frey.

For people, nature and a better quality

Ivory Coast produces around 40 % of the world’s cocoa. Chocolat Frey sources an important part of its cocoa beans from this country in West African. Thereby, Chocolat Frey works closely with the local farmers’ cooperative Necaayo.

Learn more about this long-term partnership.

The cocoa production in Ivory Coast

The goal of sustainable sourcing of cocoa is to achieve a fair treatment of the cocoa producers and to guarantee best quality cocoa beans for the buyers. Starting in 2010, Chocolat Frey works with UTZ and thereby supports a sustainable cocoa production, with positive effects for people, planet and profit.

Learn more about the UTZ standard, and how Chocolat Frey’s commitment is oriented towards long-term success.

Voices from the source

Djodjo Walla (52), cocoa grower from Guiré, Necaayo Cooperative

“We receive training to teach us all about cocoa growing. This helps us achieve a bigger, better quality harvest.”

Assamoi Kouassi Paulin (40), nurse

“Last year we carried out numerous vaccination programmes in the villages. The children have now been vaccinated against diseases such as tuberculosis, yellow fever, hepatitis and measles.”

Rosine, midwife

“Pregnant women and new-born babies are examined in the maternity department. I also advise people on family planning.”

Ileg Tabio Arististe Parfait (31) & Brou Kouakou Jean Pacome (27), Extension Officers, Necaayo Cooperative

“We believe that training is the biggest bonus of UTZ certification. It involves more than just learning. We have fun, and the cocoa growers can have a chat.”

Victor Amani Kouame (40), cocoa grower from Allakro, Necaayo cooperative

“Thanks to the cooperation with Chocolat Frey, Necaayo is able to invest in our communities. Our cooperative supports us throughout the year and we receive the premium when money is in short supply in the summer.”


Marcos Medina, an extremely innovative cocoa grower from Montalvo, built his own covered greenhouse for drying beans.

Dedication to fine cocoa

Chocolat Frey has obtained a significant proportion of its Ecuadorean cocoa beans from its partner Agrosánchez since 2013. When visiting the Ventanas region to the north of Guayaquil, where fine cocoa originated, the sustainability team has seen proof of the effect Chocolat Frey’s dedication is having on cocoa cultivation and quality.

The team looked in particular at the premium, and whether it was being put to good use. Agrosánchez invests part of the premium in fertilizers and pesticides and buys a range of equipment which the farmers can borrow and use at no charge.

Charitable projects which benefit the cocoa growers and their families are financed with part of the premiums. Chocolat Frey got involved in rebuilding a faulty drinking water treatment plant, for example.


A simple but serviceable pump system provides the whole village with access to clean drinking water.

50,000 people gained access to clean drinking water

Between 2013 and 2015 Chocolat Frey purchased large quantities of cocoa beans from Ghana via a direct partnership. Part of the premiums were used to implement a drinking water project. 86 water pumps were constructed in six different regions as part of this project. As a result, more than 50,000 people gained access to clean drinking water.

Follow us on our journey to the source.

Cocoa beans from Ghana

Sustainable procurement of raw materials and social engagement are key components in Chocolat Frey’s sustainability strategy. As part of this, the company buys cocoa beans from UTZ-certified plantations and implements social projects for the cocoa-growing communities in the countries where this most precious raw material originates.

From 2013 to 2015, Chocolat Frey AG’s sustainability team closely followed implementation of a drinking water project in Ghana.

SOS Children's Villages

Involvement in Asiakwa SOS Children’s Village

The majority of Chocolat Frey’s cocoa beans come from West Africa. In 2007 the company financed construction of one of what are now 12 family homes in Asiakwa, Ghana. Since then Chocolat Frey has borne the house’s annual running costs. Asiakwa village is currently home to 107 orphaned and abandoned children and 60 adolescents. They are cared for there until they are independent and have the opportunity to complete appropriate education or training.

Read more about Asiakwa SOS Children's Village

SOS Children's Villages


  • Engagement

    Chocolat Frey procures more than half its cocoa beans through long-term partnerships with local producers’ organisations. These direct relationships give the company the opportunity to get to know the farmers, to build trust, to identify their needs and to provide them with specific support.

    read more
  • Sustainable Procurement

    Chocolat Frey ensures fair working and living conditions when procuring raw materials and considers mankind and the environment.

    read more
  • Sustainability Strategy

    Chocolat Frey’s sustainability strategy is not a one-day wonder, but a long-term, targeted project firmly embedded in the company.

    read more