Sustainability report

2017

“Sustainability is to Chocolat Frey AG what cocoa is to chocolate.”

We are very proud to present our first sustainability report, which has been written in accordance with GRI guidelines.

As number one in the Swiss chocolate industry and as a company that stands for “enjoyment with a clear conscience”, we have a lot to say about our commitment to sustainability. Sustainable procurement, environmental protection and socially equitable working and manufacturing conditions are values that we really do live and breathe at Chocolat Frey and that have always been an established part of our corporate culture.

Chocolat Frey set itself ambitious environmental, economic and social targets for 2017 throughout the supply chain. We can derive satisfaction from our many successes. We were successfully recertified according to the revised ISO 14001 environmental standard, we recycled 80% of all our waste, and we procured 97% of our cocoa beans from UTZ-certified growers.

As a chocolate manufacturer with operations at home and abroad, we are aware of our responsibility to today’s and tomorrow’s generations, especially in relation to farming and procurement practices for our raw materials around the world. It is therefore hugely important for us to clarify for you what we mean by sustainability and to highlight our sustainability performance in this report. In doing so, we are frank about our strengths and the challenges we face, and illustrate how we intend to continually improve our sustainability performance because we want you to be able to continue enjoying our chocolate with a clear conscience.

We hope you find this report interesting. You will see that there is no shortage of ambitious targets for Chocolat Frey to achieve in the years ahead, gradually taking us towards our vision for 2040 of 100% recycling, 100% renewable energy and 100% sustainable raw materials.

With best wishes,

Hans-Ruedi Christen 
CEO Chocolat Frey AG

  • Chocolat Frey at a glance

    Chocolat Frey AG’s history began around 130 years ago as a family-run business and continues to this day as a major corporation. As part of Migros, we operate in line with the basic values of the Migros Group, where the concept of sustainability is paramount.

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  • Sustainability at a glance

    Acting responsibly, procuring raw materials sustainably and protecting the environment are values we live and breathe at Chocolat Frey AG. We want our business activities to generate added value for people and nature, and to achieve this have set ourselves ambitious targets for 2020, along with pioneering visions by 2040.

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  • Environment

    Chocolat Frey AG is continually seeking out new ways to optimise our use of resources, such as energy and water, and at the same time reduce the production of emissions such as greenhouse gases. By having defined targets and measures, Chocolat Frey intends to ensure the long-term preservation of viable ecosystems.

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  • Industry

    Chocolat Frey AG fosters targeted growth with sustainable products. Efficient use of raw materials and the complete recycling of allmaterials used help avoid unnecessary waste of resources and close environmental cycles.

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  • Company

    Chocolat Frey AG is committed to equitable working conditions and fair pay, supports training and education, and is committed to the health and safety of employees at work. Chocolat Frey strives to maintain long-term partnerships with local producers, in the process taking people and nature into consideration.

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GRI Content Index 2017

 

Key

Reported in full
Partially reported
Not reported

 

GRI standard Disclosure Status
Organisational profile
102-1

Organisational profile
Link: Chocolat Frey sustainability report


102-2 Activities, brands, products and services
Link: Industry – Market performance 

102-3 Location of headquarters
Link: Chocolat Frey at a glance – Contact

102-4 Location of operations
Link: Chocolat Frey at a glance – Company profile


102-5 Ownership and legal form
Link 1: Chocolat Frey at a glance – Company profile

102-6 Markets served
Link: Industry – Market performance

102-7 Scale of the organisation
Link: Company – Working environment – Human resource statistics
Link: Industry – Market performance
Link: Migros Annual Report 2017

102-8 Personnel structure
Link: Company – Working environment – Human resource statistics
Some activities, such as security, cleaning, plumbing and electrical work, are undertaken by external staff.
Data from human resources administration is analysed in SAP-MAPS.


102-9 Supply chain
Link: Company – Partnerships – Raw materials procurement

102-10 Significant changes to the business and its supply chain
Not applicable as this is the first report
n/a
102-11 Risk management approach
Link: Sustainability at Chocolat Frey – Sustainability management

102-12 External initiatives
Link: Chocolat Frey at a glance - Stakeholders


102-13 Membership of associations
Link: Chocolat Frey at a glance – Stakeholders

Strategy
102-14 Foreword from the CEO
Link: Chocolat Frey sustainability report – Foreword from the CEO

Ethics and integrity
102-16 Values, principles, standards, norms and behaviour
Link: Chocolat Frey at a glance – Corporate culture

Governance
102-18 Governance structure and decision-making bodies for economic, social and environmental issues
Link: Chocolat Frey at a glance – Company structure
Link: Sustainability at Chocolat Frey – Sustainability management

Stakeholder engagement
102-40 List of stakeholder groups
Link: Sustainability management at Chocolat Frey – Stakeholders

102-41 Collective bargaining agreements
Link: Company – Working environment – Diversity and equal opportunities

102-42 Identifying and selecting stakeholders
Link: Chocolat Frey at a glance – Stakeholders
Link: Society – Partnerships – Procurement principles

102-43 Approach to stakeholder engagement
Link: Chocolat Frey at a glance – Stakeholders
Link: Company – Partnerships – Procurement principles

102-44 Key topics, issues and concerns raised during stakeholder analysis
Link: Chocolat Frey at a glance – Stakeholders
Link: Company – Partnerships – Procurement principles

Reporting practice
102-45 Entities included in the consolidated financial statements and whether they are covered by the report
Link: Industry – Market performance

102-46 Defining report content and topic boundaries and application of reporting principles
Link: Chocolat Frey at a glance – Report profile

102-47 List of material aspects
Link: Chocolat Frey at a glance – Report profile

102-48 Restatements of information given in earlier reports
Not applicable as this is the first report
n/a
102-49 Changes in reporting
Not applicable as this is the first report
n/a
102-50 Reporting period
01.01.2017-31.12.2017

102-51 Date of most recent report
Not applicable as this is the first report
n/a
102-52 Reporting cycle
Annual

102-53 Contact point for questions regarding the report
Link: Chocolat Frey at a glance – Contact

102-54 Claims of reporting in accordance with the GRI Standards
Link: Chocolat Frey at a glance – Report profile

102-55 GRI content index
Link: Chocolat Frey sustainability report – GRI content index

102-56 External review
Link: Chocolat Frey at a glance – Report profile

Financial performance
201-1 Direct economic value generated and distributed
Link: Industry – Market performance
Link: Migros Annual Report 2017
It is business policy not to publish business expenses

201-2 Financial implications and other risks and opportunities for the organisation’s activities due to climate change
201-3 Defined benefit plan obligations and other retirement plans
Link: Company – Working environment – Diversity and equal opportunities

201-4 Financial assistance received from government
Procurement practices
204-1 Proportion of spending on local suppliers
Link: Company – Partnerships – Procurement principles

FP1 Percentage of volume purchased from suppliers compliant with the company’s sourcing policy
Link: Company – Partnerships – Procurement principles

FP2 Percentage of volume purchased verified as being in accordance with recognised standards, by standard
Link: Company – Partnerships – Certifications

Anti-corruption
205-1 Operations assessed for risks related to corruption
Link: Chocolat Frey at a glance – Corporate culture

205-2 Communication and training on anti-corruption policies and procedures
Link: Chocolat Frey at a glance – Corporate culture

205-3 Confirmed incidents of corruption and actions taken
Link: Chocolat Frey at a glance – Corporate culture

Materials
301-1 Materials used by weight or volume (renewable, non-renewable)
Link: Industry – Resource efficiency – Packaging
90% of the raw materials we use are of plant and animal (milk) origin, i.e. renewable. The remaining volume is primarily packaging material. In our report we give details of the composition of the packaging material in particular.

301-2 Proportion of recycled input materials used
Link: Industry – Resource efficiency – Packaging  

301-3 Percentage of reclaimed products and their packaging materials
Energy
302-1 Energy consumption within the organisation
Link: Environment – Energy & climate – Energy
Waste heat from various processes is used internally. Chocolat Frey does not sell any energy.

302-2 Energy consumption outside of the organisation
302-3 Energy intensity
Link: Environment – Energy & climate – Energy

302-4 Reduction of energy consumption
Link: Environment – Energy & climate – Energy
By paying “pro climate” surcharges, we help fund climate protection projects in Switzerland and offset CO2 emissions arising from use of postal services.

302-5 Reduction in energy requirements for products and services
Water
303-1 Water extraction by source
Link: Environment – Water

303-2 Water sources significantly affected by water extraction
303-3 Water recycled and reused
Biodiversity
304-1 Operational sites owned, leased, managed in or adjacent to protected areas and areas of high biodiversity value outside of protected areas
Link: Environment – Biodiversity

304-2 Description of significant impacts of activities, products and services on biodiversity
304-3 Protected or reinstated habitats
304-4 IUCN Red List species and national conservation list species with habitats in areas affected by operations
Emissions
305-1 Direct greenhouse gas emissions (Scope 1)
Link: Environment – Energy & climate – Emissions  

305-2 Indirect greenhouse gas emissions (Scope 2)
305-3 Other indirect greenhouse gas emissions (Scope 3)
305-4 Greenhouse gas emission intensity

305-5 Reduction of greenhouse gas emissions
Link: Environment – Energy & climate – Emissions

305-6 Emissions of ozone-depleting substances
305-7 Nitrogen oxides (NOx), sulphur oxides (SOx) and other significant air emissions
Waste water and waste
306-1 Water discharge by quality and destination
Link: Environment – Water

306-2 Waste by type and disposal method
Link: Industry – Resource efficiency – Waste and recycling

306-3 Significant spills of hazardous substances
306-4 Transport of hazardous waste
306-5 Water bodies affected by water discharge and/or runoff
Supplier environmental assessment
308-1 New suppliers that were screened using environmental criteria
Link: Industry – Resource efficiency – Waste and recycling
UTZ certification obliges our producers and suppliers to observe ecological criteria and requirements in cultivation and procurement. By purchasing UTZ-certified raw materials, we are supporting sustainable agriculture at source. A systematic environmental evaluation of suppliers is not currently taking place. Environmental evaluation of suppliers should play a more important role in procurement by the next target horizon to 2025..

308-2 Negative environmental impacts in the supply chain and actions taken
Employment
401-1 New employees and employee turnover
Link: Company – Working environment – Human resource statistics

401-2 Benefits provided to full-time employees only
Link: Company – Working environment – Diversity and equal opportunities

401-3 Parental leave
Labour and management relations
402-1 Minimum notice periods regarding operational changes
Link: Company – Working environment – Diversity and equal opportunities

Occupational health & safety
403-1 Workers representation in formal joint management-worker health and safety committees
Link: Company – Working environment – Health & safety at work

403-2 Types and rates of injury, occupational diseases, lost days and absenteeism and number of work-related fatalities
Link: Company – Working environment – Health & safety at work
All key figures on health and safety at work relate to our permanent employees. The key figures for temporary employees are recorded “globally” by employment agencies. The measures taken have also had a positive effect for temporary staff. The accident frequency per 100,000 hours worked fell in 2017.

 
403-3 Workers with high incidence or high risk of diseases related to their occupation
Link: Company – Working einvironment – Health & safety at work

403-4 Health and safety topics that are covered in formal agreements with trade unions
Training and education
404-1 Average hours of training per year, per employee
Link: Company – Working environment – Training and education

404-2 Programmes to improve employee skills and transition assistance programmes
Link: Company – Working environment – Training and education

404-3 Percentage of employees receiving regular performance and career development reviews
Link: Company – Working environment – Training and education
The number of employees who have a regular appraisal of their performance and their career development is not currently recorded.

Diversity and equal opportunity
405-1 Diversity of governance bodies and employees
Link: Society – Working environment – Human resource statistics

405-2 Relationship between basic salary and remuneration of women and men
Link: Company – Working environment – Diversity and equal opportunities

Freedom of association and collective bargaining
407-1 Operations and suppliers in which the right to freedom of association and collective bargaining may be at risk
Link: Chocolat Frey at a glance – Corporate culture

Child labour
408-1 Operations and suppliers at significant risk for incidents of child labour
Link: Company – Partnerships – Certifications

Forced or compulsory labour
409-1 Operations and suppliers at significant risk for incidents of forced or compulsory labour
Link:Company – Partnerships – Certifications

Supplier social assessment
414-1 New suppliers that were screened using social criteria
Link: Company – Partnerships – Procurement principles  

414-2 Negative social impacts in the supply chain and actions taken
Link: Company – Partnerships – Procurement principles  

Customer health and safety
416-1 Assessment of the health and safety impacts of product and service categories
Link: Industry – Market performance – Quality controls

416-2 Incidents of non-compliance concerning the health and safety impacts of products and services
Link: Industry – Market performance – Quality controls

FP5 Percentage of production volume manufacture in sites certified by an independent third party according to internally recognised food safety management system standards
Link:Industry – Market performance – Quality management

 
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